Privacy
Effective Date: July 25, 2024
Welcome to Redstar. We are committed to protecting your privacy and ensuring you have a safe and enjoyable experience while visiting our website and using our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website redstar.mv or make a purchase from us.
1. Information We Collect
1.1 Personal Information
Types of Personal Information: When you visit our website, create an account, place an order, or engage in other activities, we may collect personal information such as your name, email address, postal address, phone number, payment information (e.g., credit card details), and any other information you voluntarily provide to us.
How We Use It: We use this information to process your orders, communicate with you about your orders, provide customer support, improve our products and services, and personalize your shopping experience.
1.2 Non-Personal Information
Types of Non-Personal Information: We may collect non-personal information such as browser type, language preference, referring site, and the date and time of each visitor request.
How We Use It: We use this information to analyze trends, administer the site, track users' movements around the site, gather demographic information about our user base, and improve our website and services.
1.3 Cookies and Tracking Technologies
Types of Cookies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site usage, customize content and advertising, and measure promotional effectiveness.
Opting Out: You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of the site.
2. How We Use Your Information
We may use the information we collect in the following ways:
- To process and fulfill your orders, including verifying your identity and payment information.
- To communicate with you, including responding to your inquiries, questions, and/or other requests.
- To personalize your experience and offer content, products, and services that are most relevant to you.
- To improve our website, products, and services based on your feedback and usage patterns.
- To detect, prevent, and address technical issues, fraud, or other illegal activities.
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them.
Legal Compliance: We may disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.
4. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption of sensitive data and regular security assessments.
5. Your Rights and Choices
Access and Update: You have the right to access and update your personal information stored with us. You can do this by logging into your account or contacting us directly.
Opt-Out: You can choose not to provide certain information or opt-out of receiving marketing communications from us. However, opting out may limit your ability to use certain features of our website.
6. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
7. Changes to Our Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@redstar.com.mv